Terms of Service

Last updated: August 3, 2026

These Terms of Service (the “Terms”) govern your use of citycited.com and any services provided by CityCited (“CityCited,” “we,” “us”). By engaging our services you agree to these Terms.

1. Services

CityCited provides a one-time AI visibility audit for local service businesses, measuring whether AI assistants name the business in response to buying-intent questions and reporting a prioritized list of fixes. Remediation work identified by the audit is optional and separately quoted, as set out in Section 2.

The exact deliverables for your engagement are those described on our website at the time of purchase or as otherwise agreed in writing. Work outside that scope is not included and would be quoted separately.

2. Fees and payment

The AI visibility audit is offered at a one-time fixed price of $750 unless otherwise agreed in writing. This is a single payment for a single deliverable. There is no retainer, no minimum term, and nothing that auto-renews.

Remediation work arising from the audit, such as directory and citation cleanup, business profile work, structured data, or new pages, is not included in the audit fee. Each item of that work is quoted individually and must be agreed in writing before it starts. You are free to carry out any part of the fix list yourself or to have a third party do it, and declining further work has no effect on the audit already delivered.

3. Deliverables and handover

On completion we hand over the work in full: the published pages, supporting documentation, and any accounts or access credentials created or modified in the course of the engagement. Deliverables live on your own domain and your own business profiles.

Nothing we deliver depends on an ongoing relationship with us. If the engagement ends, the work continues to function and remains under your control.

4. No guarantee of AI placement or search rankings

We do not guarantee that your business will appear in, be recommended by, or be cited by ChatGPT or any other AI assistant, nor do we guarantee any particular search engine ranking.

The outputs of AI assistants and search engines are controlled entirely by third parties such as OpenAI, Google, Perplexity, and others. Those systems change without notice, produce different results for different users, and vary with how a question is phrased. No provider can honestly guarantee a specific placement in them, and we do not.

What we commit to is the performance of the work described in Section 1, to a professional standard, together with honest before-and-after measurement of what those systems actually said about your business.

5. Your responsibilities

To let us do the work, you agree to:

• Provide timely access to your website, hosting, Google Business Profile, and relevant directory listings
• Provide accurate information about your business, services, credentials, licensing, and the areas you serve
• Review and approve draft pages within a reasonable period
• Ensure you have the right to grant us access to any system or content you ask us to work on

You are responsible for the accuracy of the information you give us. We will not publish claims about your business that you cannot substantiate, and we will not fabricate reviews, credentials, or qualifications. Delays in access or approvals will extend the timeline accordingly.

6. Intellectual property

On receipt of full payment, you own the deliverables created specifically for you: the page content, markup, and documentation produced during your engagement.

We retain ownership of our own pre-existing materials, methods, templates, and know-how, including anything developed before or independently of your engagement. Nothing in these Terms transfers ownership of those to you. We may describe the general nature of work performed in our own marketing, without disclosing confidential details.

7. Confidentiality

Each party agrees to keep the other’s non-public information confidential and to use it only for the purpose of the engagement. Access credentials you share with us are used solely to perform the work and are removed from our systems on handover.

8. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the services is limited to the amount you actually paid us for the engagement giving rise to the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost business, or loss of data, even if advised of the possibility. Services are provided “as is” without warranties of any kind except those that cannot be excluded by law.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be limited.

9. Term and termination

Either party may terminate an engagement in writing. If you terminate after work has begun, we will hand over what has been completed and settle fees on a pro-rata basis for work performed. If we terminate before delivering, we will refund amounts paid for work not performed.

10. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict of law rules. The state and federal courts located in California have exclusive jurisdiction over any dispute arising from these Terms, and both parties consent to that jurisdiction.

11. Changes to these Terms

We may update these Terms from time to time. The version in effect at the start of your engagement governs that engagement. Changes take effect when posted with a revised “Last updated” date.

12. Contact

Questions about these Terms:
logan@citycited.com
CityCited
453 S Spring St, Ste 400, PMB 1113, Los Angeles, CA 90013